Management policy

Withthegrid is a Dutch company that exists to create reliable and secure technology that empowers users to monitor and control their infrastructure and energy assets in real-time. By doing this, we improve the energy infrastructure efficiency and asset flexibility, in order to achieve a more sustainable and widespread renewable energy system.

To achieve this mission, we recognize that we have to meet or exceed the expectations of customers and other stakeholders. We do so by promoting and fostering our company values:

• Self-efficacy – We believe in our collective ability to overcome challenges, fostering a culture of continuous learning and teamwork.
• Excellence – Pursuing excellence drives us to continuous growth and innovation, ensuring that our solutions consistently exceed expectations and drive positive change.
• Service – We provide unparalleled service, ensuring our customers shape a sustainable energy future with confidence.
• Safety by design – We prioritize safety above all else. Our products are built with the highest standards of cybersecurity in mind to provide a safe and reliable experience for our customers.
• Adaptability – We thrive in change, embracing adaptability and agility. We evolve and adjust to market dynamics and technological advancements, keeping our eye on the ball in the accelerating energy transition.
• Astonishment – Through the lens of astonishment, we find inspiration in the world’s wonders, fostering creativity and driving us to identify opportunities for enhancement and progress.

In order to optimise the processes and management systems of customers, the processes of withthegrid must also be properly safeguarded and optimised. To achieve this, withthegrid has set up and implemented a management system in accordance with the requirements of ISO 9001:2015 and ISO27001:2022. The scope of the management system is to provide industrial IoT and SCADA hardware and an online software environment for infrastructural asset monitoring, controlling & alerting services.

Optimising processes requires a strong collaboration between the employees within our company. Sharing knowledge and experiences from projects ensures that employees develop themselves daily through new knowledge. Every employee has an important role in the overall quality of the organisation. Good requirement-, delivery- and operational management is crucial in this. 

Next to employee development, a combination of risk assessments, internal project evaluations, customer satisfaction analyses and internal audits contributes to the identification of possible improvements within the processes of our organisation.

25-08-2024
Rob Everhardt
Chief Technical Officer